Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.Our partners
CONSUMER CHAMPION IS A CAPACITY BUILDING PROGRAMME
FOR CONSUMER PROFESSIONALS PROVIDING TRAINING,
RESOURCES AND NETWORKING OPPORTUNITIES
The global objective is to provide capacity building activities aimed at strengthening the effectiveness of consumer organisations (including other actors and stakeholders in consumer policy). It also intends to promote exchange of practices between Consumer Professionals.
Building on the acquis of the previous ”TRACE” programme, Consumer Champion is divided into 5 main activities complementing each other:
The programme serves as a pathway through the different activity levels where participants, tutors/trainers and experts of all levels can add to the synergy effects between the different levels.
The Consumer Champion programme is aimed at all those working within the consumer field. This includes those at volunteer level right up to senior management. We have courses, tools and resources tailored to your varied needs. Our community aims to help all those interested in progressing the consumer movement to collaborate and work together.
If you are part of the management team (director or supervisor) of a consumer entity, the programme will support you in the development of your staff member and provide you with tools to sustain your organisation.
As a consumer professional with little or some experience, dealing on a regular basis with consumer protection and/or consumer complaints, you will find various activities to develop your knowledge and skills on Consumer Protection.
As a consumer professional with an extensive knowledge and expertise in a consumer topic, you will be able to share your expertise and knowledge and benefit from others experience as well.
As a consumer professional involved in the organisation on a volunteer basis, you can benefit from all the capacity building activities and build your consumer protection expertise.
We aim to strengthen the EU consumer movement by providing consumer protection actors with skills, tools and knowledge in the field of consumer affairs.
The outcomes of the programme will be:
The European Commission has entrusted BEUC and its partners (SIVECO Romania and Dara Creative) to run its capacity building programme targeted to Consumer Professionals throughout Europe. The global objective of the framework contract (EAHC/2013/CP/02) is to provide training aiming to build the capacity and effectiveness of consumer organisationsFind out more