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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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This website is in English to provide a common language for dialogue among users. We have provided an external Google Translate tool to assist website visitors, however the quality of the translated content is neither controlled nor guaranteed by Consumer Champion.

Expert Advice Tabs

Added by: Blanca Esther Morales Bailon (BEUC - The European Consumer Organisation)

Have you ever thought about the impact that products have on the environment and your health? Most likely you have!

What is the EU Ecolabel?In theory, consumers who wish to buy eco-friendly products should be able to do so.

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Added by: Monika Stajnarova (BEUC - The European Consumer Organisation)

Consumers across Europe face lots of difficulties when it comes to energy markets. Cryptic bills and opaque pricing are the rule rather than the exception. That’s also why the European Commission created the Citizens’ Energy Forum in 2007. 

The Citizens’ Energy Forum (also called London Forum) is one of the major European energy fora with a unique focus on consumers.

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Added by: Agustin Reyna (BEUC - The European Consumer Organisation)

When we think of fans we often imagine groups of people dancing and singing in front of a stage at a concert or queuing to watch the premiere of a film on a big screen. However, fans are also found in their homes watching TV or behind their laptops searching for music and TV series. Fans are consumers. 

The Copyright law currently dictates what consumers can and cannot do with copyrighted content.

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Added by: Consumer Champion (BEUC - The European Consumer Organisation)

In today’s world we are all consumers. As such we should all care about consumer rights.

If you are a consumer professional and you wish to effectively protect the interests of consumers you have to understand the recent trends in consu

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Added by: Consumer Champion (BEUC - The European Consumer Organisation)

Are you a consumer professional working for a consumer organisation or public authority? Do you wish to discover more about consumer affairs or share your expertise with your peers? Would you like to become a more effective advocate in the consumer protection in your country?


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Added by: Consumer Champion (BEUC - The European Consumer Organisation)

It is clear that every aspect of the Transatlantic Trade and Investment Partnership (TTIP) has been designed to facilitate commercial activities be

The focus of this agreement is to reduce costs for companies, with too little thought given to how these reductions will be translated to tangible

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