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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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Expert Advice Tabs

24.04.17
Added by: Bob Schmitz (Union Luxembourgeoise des Consommateurs - ULC)
At the celebration of the 60th anniversary of the Rome Treaty which is the foundation of the present European Union, the Luxembourg Prime Minister insisted that “the EU largely contributed to improve citizens’ daily life”. What does it mean for consumer protection?
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14.04.17
Added by: Léa Auffret (BEUC - The European Consumer Organisation)
Whether or not you are a trade aficionado or aficionada, you have likely noticed the glaring headlines about free trade deals between the European Union and Canada or the United States. A root cause of the controversy around these deals is that they allow investors to bring lawsuits against states for measures that (supposedly) impact their investments. At BEUC, we think this approach endangers legislation made in the interest of consumers.
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12.04.17
Added by: Consumer Champion (BEUC - The European Consumer Organisation)
Sylvia Maurer, Sustainability and Safety Department Director at the European Consumer Organisation (BEUC) knows well what it takes for a product to be just as good as to survive a two-year legal guarantee period. The question she tries to answer is: “Can we do any better?”
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11.04.17
Added by: Consumer Champion (BEUC - The European Consumer Organisation)
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This year, the digital world will reach a significant milestone – Almost 50% of the world’s estimated 7.4 billion population will be online. And, according to research by UNICEF Innocenti, one-third of these will be children. A blog by Consumers International.
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10.04.17
Added by: Angeliki Malizou (BEUC - The European Consumer Organisation)
Until now, people consumed whatever electricity they needed and then received a bill for it. Apart from the bill, there was little way of them knowing what their consumption actually was. Now however, new technology and gadgets are hitting the market which allow us to monitor, and therefore moderate, our consumption almost in real time.
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06.04.17
Added by: Laurens Rutten (BEUC - The European Consumer Organisation)
If you work in policy communications, you’ll be familiar with the amount of technical terms and acronyms that come with conferences full of experts. You’ll know how difficult it can be to make things understandable and to cut out the unnecessary jargon.
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