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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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Expert Advice Tabs

Added by: Pauline Constant (BEUC - The European Consumer Organisation)
Meet 'Superbug': the BEUC's messenger that toured Europe for 2.5 months to inform consumers about the antibiotic situation in their country.
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Added by: Monika Stajnarova (BEUC - The European Consumer Organisation)
Daniel helps a family stay warm with some clever tricks. Sticking bubble wrap around the windows is one option to keep the cold out of the house. But these are short-term fixes, not long-term solutions. And winters are cold in the north-east of England. This story narrated by Ken Loach comes from his 2016 movie I, Daniel Blake but it is far from fictional. It is a story replicated across the European continent.
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Added by: David Martin Ruiz (BEUC - The European Consumer Organisation)
In the European lobby city, Brussels, foes of strong e-Privacy rules have spread the term “consent fatigue”. Behind this phrase is the ‘concern’ of the advertising industry that since consumers have to give their consent – for snooping on them when they are online – too often, consumers are annoyed, no longer bother and simply click yes (as if there was any other option by the way). Therefore, it would be much better for everyone, above all the consumer (!), if a company can hoover up personal data without having to ask for the consumer’s consent. That is like saying that consumers should leave their front door open because doorstep sellers are likely to often ring the doorbell.
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Added by: Monica Calu (APC - Romanian Association for Consumer Protection)
The problem of foreign exchange loans in Romania, as well as in other European Countries, is well known. Banks have been misselling this kind of loans, especially in Swiss Francs (CHF), to families with a terrible impact on their financial situation.
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Added by: Amanda Long (Consumers International )
Ahead of a new survey on product safety that will be launched this week, Consumers International’s Director General Amanda Long looks at some of the challenges facing those who want to keep consumers safe in a globalised world.
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Added by: Dinko Mihaljević (BEUC - The European Consumer Organisation)
Dual food quality topic has made headlines in several Eastern European countries lately. Rightly or wrongly, it has generated a feeling of ‘second class’ citizens among consumers in these countries.
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