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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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This website is in English to provide a common language for dialogue among users. We have provided an external Google Translate tool to assist website visitors, however the quality of the translated content is neither controlled nor guaranteed by Consumer Champion.

Expert Advice Tabs

Added by: Martin Salamon (Danish Consumer Council)
Engagement and trust from active consumers is all good. But are consumers really protected when it comes to personal data? Martin Salamon, Chief Economist at the Danish Consumer Council, has a consumer fairy tale to tell us.
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Added by: Vanda Jarošová (dTest)
In this blog post by Vanda Jarošová from dTest, we find out how the Czech consumer organisation helped Czech customers switch safely and get better deals.
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Added by: Amanda Long (Consumers International )
In this blog post, Amanda Long, Director General at Consumers International, discusses the topic of digital identity and the potential benefits and threats for consumers.
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Added by: Jan Bertoft (Swedish Consumers Association)
Jan Bertoft, Secretary General at the Swedish Consumers’ Association, talks about a new international network that evaluates how banks take account of social, environmental and human rights standards. Read more and learn about the Fair Financial Guide initiative.
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Added by: Monica Calu (APC - Romanian Association for Consumer Protection)
'Although there is still a long way to go, Romanian consumers do not lose hope that their rights will be better protected through the harmonization of European Union and national legislation' says Monica Calu (Pro Consumatori).
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Added by: Dorothea Mohn (Federation of German Consumer Organisations - vzbv)
Dorothea Mohn, vzbv Head of Finance Unit, talks about the consumer-friendly EU Financial laws and their not so friendly national implementation.
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