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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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Expert Advice Tabs

Added by: Davide Cecchinato (Adiconsum - Consumer Association)
The European Small Claims procedure is designed to simplify and speed up cross-border claims of up to €5000 with no need of legal assistance. Davide Cecchinato, President of the Italian consumer association Adiconsum Verona, shares with us a consumer case.
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Added by: Chris Carroll (BEUC - The European Consumer Organisation)
"Ever since September 2015 and the infamous discovery of a ‘defeat device’ used by Volkswagen, the automotive sector has faced one of the biggest scandals in its history". In this blog, BEUC’s Project Coordinator on Sustainable Mobility, Chris Carroll, writes about the findings of a new study on clean cars and what they mean for consumers.
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Added by: Chiara Giovannini (ANEC - The European Consumer Voice in Standardisation)
Although European standards are the very foundation on which the Single Market for products has been built over the past 20 years, CEN, CENELEC and ETSI, the European Standardisation Organisations, are private associations in whose work the societal interest may not be naturally represented.
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Added by: Monique Goyens (BEUC - The European Consumer Organisation)
What were your achievements as a consumer professional in 2016? What is your Organisation’s success that is worth to celebrate? The European Consumer Organisation (BEUC) Director Monique Goyens on the consumer wins of the year.
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Added by: Chiara Giovannini (ANEC - The European Consumer Voice in Standardisation)
In the European Union, the ambition is not only to harmonise laws and standards between countries but to use common standards to support the implementation of common laws.
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Added by: Consumer Champion (BEUC - The European Consumer Organisation)
In September 2016, WhatsApp started to share personal information with its mother company Facebook. The Federation of German Consumer Organisations (vzbv) is fighting for WhatsApp to respect your privacy.
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