In order to even better adapt our local courses to the expectations of Consumer Professionals, we would like to hear from you! Share what your training needs are and what would help you the most in your contacts with consumers. We count on your feedback in order to offer our training participants a unique and highly valuable training experience!
* In your opinion, what are the biggest consumer concerns in your country?
* What challenges or obstacles do you generally experience as a Consumer Professional?
* In particular, what type of information are you missing in order to handle consumer issues/complaints better in your daily work?
* Which are the skills/capacities you would like to acquire or develop?
* What kind of material or case studies are you most interested in? In your view, what is the most valuable resource/element that a training can provide?