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An investigation by the Financial Markets Watch team of Verbraucherzentrale Brandenburg (Consumer Association of Brandenburg) shows a great deal of scepticism prevails in the majority of German population about the way e-payment providers handle personal data.
Consumers want to have a say in the use of their personal data.
Electronic payment methods such as PayPal are increasingly used by consumers to shop online. The experts of the Market Watch Digital World project have analysed eleven e-payment providers.
The analysis of the different payment procedures shows that half of the providers require consumers to create a user account and therefore obtain access to their personal data.
Dr. Kirsti Dautzenberg, Leader of the Team Digital Markets in the Brandenburg Consumer Association explains: "Consumers are faced with a dilemma: if they want to use the convenient and fast solutions of e-payment, they often have to give their consent for something they do not really want – the use of their personal data.
“Our results show that the use of data for personalisation of prices has a deterring effect".