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European Commission Project

Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.

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Consumer Law training

Consumer Champion courses 2017: new dates and countries

Consumer Law training

This year, Consumer Champion is bringing its new training courses on Consumer Law and Consumer Advice to Poland and Slovakia. Read on to find out all the details.

After the success of the past training courses in Lithuania, Greece, Cyprus, Croatia, Bulgaria, Latvia and Czech Republic, in 2017, Consumer Champion lands in Poland and Slovakia.

Consumer Law - The dates

  • Warsaw (PL): 11-12/09/2017
  • Bratislava (SK): 05-06/10/2017   
  • Krakow (PL): 06-07/11/2017        
  • Poznan (PL): 08-09/01/2018

Consumer Advice - The dates

  • Warsaw (PL): 23-24/10/2017
  • Bratislava (SK): 23-24/11/2017   
  • Krakow (PL): 04-05/12/2017
  • Poznan (PL): 05-06/02/2018        

Who can apply?

Staff working in consumer organisations, consumer advice centres, the European Consumer Centres as well as staff of national authorities and the ministries responsible for consumer information and advice coming from Poland or Slovakia.

Why apply?

The course on Consumer Law is a great chance for participants to enhance their understanding of legal and other instruments used at the European level to protect consumer rights as well as of how these are implemented at the national level. The aim is to increase the effectiveness of consumer organisations by providing them with expertise in EU and national consumer law which can then be used to the benefit of consumers in their own country.

Read here the testimony of a Consumer Law course participant.

The course on Consumer Advice is a unique and interactive training that helps participants better deal with consumer complaints while improving their interpersonal communication skills.

Read here the testimony of a Consumer Advice course participant.

When to apply?

To stay informed about all of our local courses available, please visit our website. The calls for applications will be launched soon.

Interested in these training courses? Help us adapt them to your expectations. We have just opened a forum for you to tell us what your training needs are as a consumer professional and what would help your country be a better place for consumers. Log in or sign up to access the forum.

 

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