Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.Our partners
At Consumer Champion, we work to provide you the best e-learning content on EU consumer law. This is why we want to inform you about the latest update of the e-modules available for you. Read on to find all the details and links to the courses.
Following the latest directives and regulations, some e-modules have been updated in their English version.
Not an English native speaker? We are working for you. All modules will be translated in 14 EU languages soon. Follow us to find out when your favourite e-learning course will be available in your language.
Consumer Champion updated courses available in English now:
The Consumer Law e-module is the first step to take in your e-learning experience. Discover all about the consumer rights established in the EU legislation, with updated content about the EU decision-making process. You will learn about the functioning of the European Commission, the Council and the European Parliament, together with the new Package Travel Directive.
An e-module dedicated to the EU energy policy and market with dedicated chapters on the recent Ecodesign Directive and brand new material on Energy Labels.
Do you want to know more about the EU legislation related to consumer protection in the retail financial services area? With a new overview on the Second Payment Service Directive that will enter into force in January 2018, this is the e-learning course for you.
This e-module will teach you the most essential elements of the telecommunications legislative and regulatory framework in Europe, with the latest development on Net Neutrality and Roaming Regulations.
Visit this page to discover Consumer Champion complete e-learning offer.