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Norwegian Consumer Council brings Tinder app to change their terms of service

Thanks to the Norwegian Consumer Council and the Norwegian Consumer Ombudsman, the leading global online dating service Tinder announce changes to their terms.

In summer 2016, as a result of a complaint from the Norwegian Consumer Council, the Consumer Ombudsman demanded that Tinder make several changes to the terms and conditions for its app.

According to the Ombudsman, Tinder’s terms of use were unclear and difficult for consumers to understand. The terms and conditions were also lengthy and written in technical and legal jargon that made it difficult for consumers to understand what they were actually accepting by starting to use the app.

Tinder has now made several changes to its terms and conditions, meaning, among other things, that:

  • Norwegian consumers will be able to read the terms and conditions in Norwegian
  • The terms and conditions are now simpler and shorter
  • A brief summary of the terms and conditions is presented before the agreement is accepted
  • Norwegian and European consumer protection regulations apply
  • App users in the EU/EEA will be entitled to solve disputes with Tinder in their country of residence
  • Tinder’s right to user-generated content will be clarified. Among other things, Tinder is not entitled to use photos for marketing purposes without consent.
  • Users will be notified in the event of any material changes to the service and the terms that affects users’ rights and obligations. A summary will show what changes have been made.
  • User-generated content will be deleted when an account is cancelled
  • It is clarified what circumstances can lead to Tinder terminating the agreement with the user.



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