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Telecommunications

Roam like at home: a step forward

end of roaming

As the foreseen day of the end of roaming charges approaches, representatives of the European Parliament, the Council and the Commission agreed on how to regulate wholesale roaming markets.

As from 15 June 2017, mobile operators will offer their roaming services at domestic prices to consumers who either normally reside in or have stable links to the Member State of the operator, while those customers are periodically travelling in the EU.

This month, an agreement was reached on the prices operators will charge each other when their customers use other networks when roaming in the EU:

  • 3.2 cents per minute of voice call, as of 15 June 2017
  • 1 cent per SMS, as of 15 June 2017
  • A step by step reduction over 5 years for data caps decreasing from €7.7 per GB (as of 15 June 2017) to €6 per GB (as of 1 January 2018), €4.5 per GB (as of 1 January 2019), €3.5 per GB (as of 1 January 2020), €3 per GB (as of 1 January 2021) and €2.5 per GB (as of 1 January 2022).

Cross-border commuters and posted workers, Erasmus+ programme beneficiaries such as students, apprentices or volunteers will pay domestic prices when they call, text or go online from their mobile devices and will have full access to other parts of their mobile subscription. To “Roam like at Home”, no formal registration is required.

Mr Andrus Ansip, Vice-President for the Digital Single Market, on this month agreement: "This was the last piece of the puzzle. As of 15 June, Europeans will be able to travel in the EU without roaming charges. We have also made sure that operators can continue competing to provide the most attractive offers to their home markets. Today we deliver on our promise. I warmly thank the European Parliament rapporteur Miapetra Kumpula-Natri and all the negotiators from the European Parliament as well as the Maltese Presidency of the Council of the EU and all those involved in achieving this milestone. Their efforts made it happen".

If you are interested in this topic and you want to learn more about European policies in this field, don't miss Consumer Champion Telecommunications E-learning course and Online Programme.

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