Consumer Champion is a capacity building programme of the European Commission, managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) to support and develop the capacity of consumer organisations and other entities with similar objectives from EU Member states, EEA and candidate countries.Our partners
|Level||E-Learning: Level 1|
The course will provide participants with a basic understanding of the EU legislation related to consumer protection in the retail financial services area. Each unit/topic of the module has a specific learning objective.
This course is available in 14 EU languages and offers you the latest information about the new Payment Services Directive (PSD 2).
*Please refer to the new Markets in Financial Instruments Directive (MiFID II) and the new Insurance Distribution Directive (IDD).